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Nonuttin' Foods Inc :: Product FAQs

Product FAQs
  • How do you make sure your products are free of the listed allergens?
  • Are your granola products considered gluten free in the US?
  • Are Nonuttin' products considered natural?
  • Do you use any Genetically Modified ingredients (GMOs)?
  • Are your products Kosher?
  • There is chocolate liquor in your chocolate chips. Is this a kind of alcohol?
  • What is the shelf life of your products?
  • Can your products be frozen?
  • Do you have sugar in your products?
  • Are your products vegan friendly?
  • Can I eat Nonuttin' Granola Bars if I'm diabetic?
  • Where can I purchase Nonuttin’ products?
  • Why does my credit card show a Canadian conversion fee?
  • How do I get retailers to carry Nonuttin' Granola Bars in my area?
  • Can I buy wholesale from Nonuttin' Foods?

    Q: How do you make sure your products are free of the listed allergens?
    We are very clear cut policies and protocols in place to control the top 11 food allergens and gluten. If you would like to review our allergen declarations, please see our Allergen Declarations page.

    Q: Are your chocolate chips and chunks both nut free and dairy free?
    Our chocolate chips and chunks are manufactured for us in Canada in a peanut/nut free facility and on a dairy free line. Cocoa butter is not from dairy but is the fat that is naturally present in cocoa beans.

    Q: Are your granola products considered gluten free in the US?
    Yes, and all of our products and facility are 3rd party certified Gluten Free by The Gluten Free Certification Organization.  Their requirements are that all products must show no detection of gluten down to 10 parts per million (ppm) which is lower than that required by gluten free regulations (20 ppm).

    Q: Are Nonuttin' products considered natural?
    Yes.  This declaration is based on the natural standard that all Nonuttin' products are free of artificial flavors, colors and preservatives.

    Q: Do you use any Genetically Modified ingredients (GMOs)?
    No. All of our ingredient suppliers have provided us with statements to affirm that the ingredients they use or the seeds they grow are not genetically modified. Because canola that is not genetically modified can be very difficult to guarantee, the manufacturer who produces our canola oil has the oil tested to be sure it is free of any genetically modified organisms.

    Q: Are your products Kosher?
    Yes, Nonuttin' products have been certified Kosher pareve since April 2005 by BC Kosher out of Vancouver, British Columbia, Canada. All Nonuttin' products have the BCK pareve symbol on them.

    Q: There is chocolate liquor in your chocolate chips. Is this a kind of alcohol?
    Chocolate liquor does not have any alcohol in it and does not use alcohol during the process. Chocolate liquor is what is created when the roasted cacao bean is ground. As the grinding breaks down the bean, cocoa butter is released and begins to melt, creating the chocolate liquor. All chocolate (except white) has chocolate liquor in it in varying amounts with darker chocolate having more than milk chocolate. It is what gives chocolate the flavour we've come to know and love.

    Q: What is the shelf life of your products?
    All Nonuttin' products have a best before date indicated on the package. When kept at room temperature and out of direct light and heat Nonuttin' products have the a shelf life of 12 months from the date of manufacture and prior to opening.
    After this time, the products may be dry, stale tasting and not as visually appealing although they will not be harmful. Many of our products are suitable for stocking in emergency kits for homes, schools and offices.

    Q: Can your products be frozen?
    Yes, all of the products can be frozen. We recommend freezing for no more than 6 months under regular conditions. Nonuttin' products may then be kept at room temperature for several months as long as they are still sealed.

    Q: Do you have sugar in your products?
    Yes. We use organic evaporated cane juice and rice syrup as sweeteners. In addition, some of our ingredients contain sugar.

    Q: Are your products vegan friendly?
    Some products are free of animal by-products and others contain honey such as all of our granola bars and 250 g pouch granola. Strict vegans need to be aware that the sugar in Nonuttin' ingredients, such as the chocolate chips, is sugar cane based.

    Q: Can I eat Nonuttin' Granola Bars if I'm diabetic?
    Most definitely! The Canadian Diabetes Association does not recommend cutting out specific foods. Nonuttin' Granola Bars have also been reviewed by a registered dietician. She has indicated that diabetic or hypoglycemic individuals can certainly make our bars part of their diet and that the healthy fats, protein and whole grains included in the bars will slow down the absorption of sugars.

    In terms of sugar, all varieties of Nonuttin' Granola Bars have less than 2/3 the sugar in a medium apple. The carbohydrate count of the bars is equal to that of a medium apple.

    Q: Where can I purchase Nonuttin’ products?
    Nonuttin' products are sold mainly in natural food and health stores in many states. Check out a location close to you on our Stores with our Products page.
    We update this list regularly but it is a good idea to phone your local store before you go to be sure they have the Nonuttin' products you want.  If you can't find the products you want in your area, we'd be happy to take your order in our online store. 

    Q: Why does my credit card show a Canadian conversion fee?
    We are a Canadian company that holds US merchant accounts for Visa and Mastercard that bill in US dollars.  However, some credit card companies will charge a fee simply because we are a Canadian company.  Not all companies do this but if yours does, you will see a small fee (usually based on a percentage) indicated on your credit card.

    Q: How do I get retailers to carry Nonuttin' Granola Bars in my area?
    Retailers can be quite responsive to their regular customers requesting products. It is helpful to print off a Product Request Form and take it to your local store's manager and/or buyer.  Check back to see if they will honor your request.

    Of course, if your store does decide to stock Nonuttin' products, be sure to go back and support your store or else you may find they will only stock our products once.

    Q: Can I buy wholesale from Nonuttin' Foods?
    Absolutely! We welcome inquiries from retail stores, schools, camps, vending and other foodservice companies and we would be happy to serve you.  Please contact wholesale@nonuttin.com  

 
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