As parents of a food allergic child, Rob and I know exactly what it’s like to live with the fear of hurting our child with the food we give her. This is exactly the reason we started Nonuttin’ Foods; to take away the fear for families just like ours.
You may have heard from our press release that we have begun a voluntary “may contain sesame” recall of the new products we were so proud to bring you in February. We felt that we needed to take this action to maintain the integrity of what we do here at Nonuttin’ Foods.
While we have not yet verified the presence of traces of sesame in these products, our investigation is continuing and we are working with the Canadian Food Inspection Agency (CFIA). We have also notified the FDA in the United States and are waiting to hear if they will recommend any action at all since sesame is not one of the top 8 labelled food allergens.
Regardless, we are moving ahead on corrective action in both countries as we want to ensure the safety of all of our loyal customers. As you may be aware, our family has 6 food allergies, and we wouldn’t expect anything less for the protection of our loved ones. So you will begin to see “may contain sesame” on the labels of those 5 new products.
Our job at this point is not to point fingers at any of the suppliers involved but to work together to verify if there is any trace of sesame at all. Everyone is quite puzzled as all our suppliers are documented as having sesame free facilities. And we have never used sesame as an ingredient in the Nonuttin’ facility.
In addition to this letter that also went out to our enewsletter list, you may also be receiving an email from our customer service team if you have ordered any of the 5 new products. Please excuse the doubling up if you receive both. We do want to err on the side of caution.
Our team will be available toll free at 1-866-714-5411, 8:30 until 4:30 Pacific Standard Time, Monday to Friday if you have any questions.
We do want to continue to serve you with integrity. Thank you for your support.
Alana and Rob Elliott
Founders, Nonuttin’ Foods
More information and recall details on the US site: http://www.nonuttin.com/shop/content/allergen-declarations.html
More information and recall details on the Canadian site: http://www.nonuttin.ca/allergen-declarations-canada.html